Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

5
Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Needed a new card all sorted with out any problems...

5
Needed a new card all sorted with out any problems Reviewed on: 13th February 2026

Great app and quick customer service

5
Great app on the mobile and customer service easy to get hold of Reviewed on: 13th February 2026

Happy customer

5
Easy to use their app, opening the account was pretty simple and great customer service Reviewed on: 13th February 2026

Easy to use App, friendly staff and quick response t...

5
Easy to use App, friendly staff and quick response to queries Reviewed on: 13th February 2026

Chase is excelent customer service

5
Great bank cash back i like and brilliant customer service Reviewed on: 13th February 2026

Have used it for years and always recommend it to pe...

5
Have used it for years and always recommend it to people. great rates and easy to use. The function for being abel to track your spending is really easy to use. Reviewed on: 13th February 2026

All round 5 star banking service!

5
Very easy to set up - all done digitally. Also very easy and efficient online banking platform to use. The customer service team is amazing too and work very fast to get the job done. Reviewed on: 13th February 2026

Like cashback and use of app really user friedly

5
Like cashback and use of app really user friedly Reviewed on: 13th February 2026

Best rates and easy to use and manage money

5
Best rates and easy to use and manage money Reviewed on: 13th February 2026

Reccomended chase by my dad.

5
Reccomended chase by my dad. Interest on savings account is super good. Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23002 reviews
    Chase Bank
    View all products