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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Amazing

Brilliant, can’t fault them , easy to use prompt on responding to questions . Reviewed on: 16th March 2023

Excellent all round

Used my card abroad & no hiccups at all. I’d have been lost without it Reviewed on: 16th March 2023

Excellent product ,Easy to use

From first opening the account and then using the service ,I believe both the Saver and the current accounts are really user friendly and so very easy to use . With good rates on saving and the round up account not to mention the cash back on spends an excellent customer friendly product. Well done Chase Reviewed on: 16th March 2023

Great bank

Very easy to use and all on the phone Reviewed on: 16th March 2023

Easy to use

Great bank. Easy to use. Love that there are none of my bank details on the card. Makes it feel safer to use. Reviewed on: 16th March 2023

Online but contactable and friendly

Opened account initially to replace an old account that maintained a small balance for online purchases only; then I saw I could open multiple accounts and could earn cashback too. Since I originally opened current and savings accounts with them the interest rate has increased on savings and I'm very happy. Customer services are brilliant - friendly and helpful. It's easy to speak to them. Not for everyone though. You do need a smart phone. Reviewed on: 16th March 2023

Great service

Savings account is great also my current account ,also the app is easy to use Reviewed on: 16th March 2023

Chase

Brilliant banking through a very nifty app, love it Reviewed on: 16th March 2023

Easy to open and easy to use

I am very happy with case ease of opening account. The app is great with useful feature and clutter free Reviewed on: 16th March 2023

simple

So simple to set up, message every time you spend, round up is great even more savings Reviewed on: 16th March 2023

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