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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Always there to help you ,plus rewards

Always there to help you ,plus rewards Reviewed on: 13th February 2026

Decent cash back benefits.

Decent cash back benefits. Easy to open and use. App features and design could be improved. Reviewed on: 13th February 2026

Fab easy set up good savings rate, app easy to...

Fab easy set up good savings rate, app easy to use Reviewed on: 13th February 2026

I would definitely recommend!

It’s very easy to see what I’m spending my money on each month. I really like the range of categories. I haven’t had to use it very often but Customer Service is easily accessible and responds quickly and with care. Reviewed on: 13th February 2026

I have a savings account with Chase.

I have a savings account with Chase. It is easy to use through an app. I can move money between account within Chase and between Chase an other banks. Reviewed on: 13th February 2026

Good customer service

Easy to set up, when I was dealing with a scam site that tried taking my money, they were quick to identify and block the transaction and issued a new card quick and easy Reviewed on: 13th February 2026

Good value easy to use app and easy way of getting a...

Good value easy to use app and easy way of getting a good rate of savings. Reviewed on: 13th February 2026

Never had any issues with Chase, I moved over from a...

Never had any issues with Chase, I moved over from a bigger bank and was the best move. Reviewed on: 13th February 2026

Chase Mobile is Excellent

I find Chase excellent for mobile banking and ease of use Reviewed on: 13th February 2026

Great bank to use when travelling abroad.

Great bank to use when travelling abroad. On holiday in the USA it was so easy to use via Apple Pay and it didn’t cost me to use. Reviewed on: 13th February 2026

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