Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48982 reviews)

View other Chase Bank products

4.94

Based on 48,982 reviews, last reviewed 18th Apr 2026

451800% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Is just a great easy to use service

Is just a great easy to use service Reviewed on: 17th April 2025

Brilliant. They answer the phone. They help

They answer the phone. They are very helpful and have solutions unlike the high street banks. Reviewed on: 17th April 2025

brilliant and easy.

brilliant and easy. find it really easy to manage my money and also the app is brilliant. Reviewed on: 17th April 2025

You don’t know till you try!

Whole process has been smooth and hassle free, what more could I ask for. Have not opened new account for decades, found the process of opening the account, using the app easy, am so grateful. Reviewed on: 17th April 2025

It's the bank have met here un uk,no difficulty when...

It's the bank have met here un uk,no difficulty when opening, also easier to monitor your daily transactions and your money Reviewed on: 17th April 2025

Current Account with a Great Mobile App

I have only the current account with Chase, so far no problem. The mobile app has a user friendly interface Reviewed on: 17th April 2025

The best bank ever

Chase bank provides many decent services and account options for everyone. I mainly use Chase for when I go to America, because I do not have to fuss over pesky exchange fees. It just works! Creating an account is easy and simple. everything is well explained and if you are still unsure about something, there is helpful staff by phone. Reviewed on: 17th April 2025

Customer support is excellent all what you need

Customer support is excellent all what you need Reviewed on: 17th April 2025

Great value and service consistently

Great value and service consistently Reviewed on: 17th April 2025

Love the 1% cash back debit card

Love the 1% cash back debit card, please make it so that it’s for all types of purchases, not just groceries, fuel and transportation. Reviewed on: 17th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.62 from 369 reviews
Bank account
from HSBC 3.76 from 1376 reviews
Reward Silver Account
from NatWest 4.62 from 167 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 49 reviews
Credit card
from Chase Bank 4.94 from 379 reviews
Savings
from Chase Bank 4.94 from 23014 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub