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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43821 reviews)

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4.95

Based on 43,821 reviews, last reviewed 15th Mar 2025

23362% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service It's great to be able access assistance by phone, usually answered within 3 ring without having to go through multiple button pressing. All my calls h... Read more Reviewed on: 15th March 2025

Latest lowest rating:

1

Reduction in cashback and interest rate Reduction in cashback and interest rate Reviewed on: 15th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43821)

Review of the Chase Bank, Current Account:

Chase current account

Came to it from a recommendation and haven’t looked back both I terms of the current account and savings Reviewed on: 1st March 2025

Great bank

Great bank, no major issues apart from slow support at times. Reviewed on: 9th March 2025

Excellent response times and easy to understand app

Excellent response times and easy to understand app Reviewed on: 9th March 2025

I love Chase's range of incentives that rewards spen...

I love Chase's range of incentives that rewards spending, such as high interest rates and round up features, as well as the ease of use of their app. Reviewed on: 9th March 2025

From start to finish hassle free.

From start to finish hassle free. Reviewed on: 9th March 2025

Works so easily.

Works so easily. No worries. Everything to see so easily Reviewed on: 9th March 2025

Good cashback

Easy to set up, easy to get cashback. Reviewed on: 8th March 2025

JUST GOOD SERVICE!

JUST GOOD SERVICE!!! PLEASED WITH THE CALL CENTER BASED IN SCOTLAND! Reviewed on: 8th March 2025

Cuts on Cashback Offer.

I have been a Chase Bank customer for about two years and it was an amazing Current Account to have which set it out so different from other current accounts with great offers like the cashback offers when shopping etc. But since it has cut its cashback offers on the current account it is just the same as other current accounts. It could have kept some of the offers like all shopping and eating out as part of the cashback offer with cutting the shopping abroad but too drastic a cut in offers. Still a good bank account to have for use when travelling abroad. I would have given Chases Bank Current account higher ratings and would have recommended it to friends and family a mark of ten but not due to cuts in cashback offer. Reviewed on: 8th March 2025

I would highly recommend Chase.

Chase is great for saving money and getting cashback on debit card purchases Reviewed on: 8th March 2025

Unwelcome Changes Afoot

Initially, I was really impressed with the Chase Current Account, however, the recent announced changes to their saver interest rate and cashback are making me think twice about keeping my account. This is a shame because Chase was my go to bank for spending but I think I will switch elsewhere. Reviewed on: 8th March 2025

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