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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37475 reviews)

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4.95

Based on 37,475 reviews, last reviewed 23rd Dec 2024

80% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Nice o.like but o dont understand I dont understand how can I send money Reviewed on: 23rd December 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37475)

Review of the Chase Bank, Current Account:

Easy to use and interest on round-ups

The Chase app provides a very easy to use service. This offers a round-up facility (no extra work on my part) with interest accruing on all amounts rounded-up. Reviewed on: 9th March 2023

Great product & services received & really excellent...

Great product & services received & really excellent customer service Reviewed on: 23rd August 2024

Chase Bank . The bank to follow

An excellent experience with Chase Bank . I'm earning cashback on my spending for the first year. I also receive regular notifications of other products and services. Reviewed on: 23rd August 2024

A great and innovative banking service.

A great and innovative banking service. The cashback incentive is very good, as well as the interest on roundups. Also, it’s very easy to transfer between accounts on the Chase app, with the app itself being very user friendly. Reviewed on: 23rd August 2024

Wonderful!

Wonderful Cashback and Interest Rates and also easy to use and access help when you need to. I am neurodivergent so I appreciate how easy the app is to use and the customer service whenever I need it. I have been able to save thanks to the wonderful cash back rates as well as the interest. I always recommend this bank to my friends and family. Reviewed on: 23rd August 2024

I like the 1% cashback for the current account.

I like the 1% cashback for the current account and the round up facility. Reviewed on: 22nd August 2024

The Best!

The Best! 1% cashback on spending up to £1500, easy access linked saver with market leading rate. Can create numerous savings pots easily to help achieve your goals. App is very well designed and easy to use. Reviewed on: 14th August 2024

home or abroad NO fees, extra charges or surprise

I use the Chase app every day and for everything I have to pay at home and also abroad. It's easy and simple to use it. The support is fantastic 24/7. Chase is my favourite bank now. well done chase. Reviewed on: 14th August 2024

1% cash back is good.

I get 1% cash back on many transactions which is good. There’s also a round up system. That gives 5% interest but it is very small amounts so not significant. Some transactions are denied which can be annoying. Reviewed on: 1st August 2024

Chase gets great reviews, but my experience is woeful

Chase gets great reviews, but my experience has been woeful when I upgraded my phone. The app demanded reauthentication on a new handset. This has failed on multiple occasions, locking me out from my funds. The best the offshore helpdesks could manage was advice to wear a black t-shirt when taking my identification selfie. Still no resolution Reviewed on: 29th July 2024

Rewards are great - now let's make the rest of it great

Getting 1% back on everything is fantastic. But everything else is just a bit.. meh. The app is not bad, but still buggy and odd. The design is poor, they could do a lot more to help us budget and visualise our spending. The bank card itself is glitchy (it is old though so could be fixed), and doesn't get recognised about 10% of the time. And the Chase bank that was once welcoming to new customers and pulling out all the stops to bring them in seems to have put the brakes on that a bit, and not much new to go on. And as an aside, they aren't particularly ethical when it comes to how they invest your money. Chase: let's get back on the right track! Reviewed on: 27th July 2024

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