Smart Money People Logo

Chase Bank: Current Account reviews

4.95
Based on 39,624 reviews, last reviewed 10th Feb 2025
10984% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025
MuckaG's avatar
MuckaG

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39625)

Review of the Chase Bank, Current Account:

Flexible banking app

5
Best of both worlds with the bells and whistles of a new tech led bank and the safety net of being owned by a US bank. Good customer service. I recently had a fraudulent transaction that was caught by their system. Reviewed on: 16th March 2023

Everything is quick and easy to navigate via the app...

5
Everything is quick and easy to navigate via the app Reviewed on: 9th February 2025

Good interest rates and great app features

5
Good interest rates and great app features Reviewed on: 9th February 2025

Excellent service at all times.

5
Excellent service at all times. They are very quick to resolve problems and/or offer advice. Reviewed on: 9th February 2025

lots of great features to manage my money

5
lots of great features to manage my money Reviewed on: 9th February 2025

Easy and quick to transfer money in and out.

5
Easy and quick to transfer money in and out. No monthly few. App easy to use. Customer service team always helpful when contacted. Reviewed on: 9th February 2025

Excellent banking !!

5
Easy to open account, great app lay out and swift phone notifications of any transactions. Reviewed on: 9th February 2025

SUPER EASY BANK TO DEAL WITH AND SUPER EASY ACCOUNT...

5
SUPER EASY BANK TO DEAL WITH AND SUPER EASY ACCOUNT TO MANAGE Reviewed on: 9th February 2025

Great current account product.

5
Great current account product. Easy to use, I like the round up feature and the monthly cashback option. Plus the associated savings account is great too Reviewed on: 9th February 2025

Great online bank

5
Great bank account, easy to use and set up new accounts.the only thing it is missing is the ability to do joint accounts and pay money / cheques into the account Reviewed on: 9th February 2025

Easy to open, easy to us and, stress free

5
Easy to open, easy to us and, stress free Reviewed on: 9th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products