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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43738 reviews)

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4.95

Based on 43,738 reviews, last reviewed 6th Mar 2025

23108% increase in 5 star reviews

in the past 90 days

2700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love it Everything is so easy and straightforward - I love it Reviewed on: 6th March 2025

Latest lowest rating:

1

Customer support is very slow Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43738)

Review of the Chase Bank, Current Account:

Easy to use app, decent features

It's a decent basic app-based current account, good for spending abroad with some decent features. Sometimes the app takes a little too long to load recent transactions is my only criticism Reviewed on: 3rd July 2023

Gives as good a service as is available in the...

Gives as good a service as is available in the market Reviewed on: 5th March 2025

Good interest rates, Good app and easy to move money

Good interest rates, Good app and easy to move money Reviewed on: 5th March 2025

The best, customer focused bank.

I am kept up to date with items that relates to me, not bombarded by marketing emails. I receive interest on my current account and a better than average interest rate on my savings. I have only been in touch with customer service once and my query was resolved effectively. Reviewed on: 5th March 2025

Quick response

When I had a problem I had a quick response from Chase and it was soon resolved Reviewed on: 5th March 2025

I have loved being a part of chase bank.

I have loved being a part of chase bank. I love the cash back and the ability to do round up! I've saved a lot of money doing this. Also, the staff on chat are really friendly and easy to understand. When I needed to change my name they did so quickly and kept in communication with me. The banking app is easy to use and money transfers quickly. Reviewed on: 5th March 2025

Good Follow Up

In case of any query, the customer service has good follow up. Reviewed on: 5th March 2025

Great bank account

I like the 1% cash back on most of my spending and the linked round-up savings. I also found it useful to have free overseas spending while on holiday. There have been very few problems with my bank account so I have rarely contacted the customer service team, but when I did they were well informed and happy to explain things and deal with issues quickly. Reviewed on: 5th March 2025

Is very good for getting cash back

Is very good for getting cash back Reviewed on: 5th March 2025

Efficient services always provided.

Efficient services always provided. Absolutely love the fact, there are no fees on international transactions. Also attractive savings rates Reviewed on: 5th March 2025

Chase Bank UK: A Modern Digital Banking Experience

**Chase Bank UK Review** Chase Bank UK offers a sleek mobile banking experience with no monthly fees and a rewarding 1% cashback on spending. Its easy-to-use app and competitive savings rate make it appealing. However, it lacks branch access, and cash deposits aren’t supported. Overall, a great choice for digital banking, but not ideal for those needing in-person services. Reviewed on: 5th March 2025

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