Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48890 reviews)

View other Chase Bank products

4.94

Based on 48,890 reviews, last reviewed 8th Mar 2026

443900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

straightforward and Safe Easy to open online account and I was given £100 Amazon voucher to have my salary paid in. Straight forward switching process. The app is simple to n... Read more Reviewed on: 8th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48890)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Excellent communication and service, friendly helpfu...

Excellent communication and service, friendly helpful staff when needed, cannot fault them at all Reviewed on: 16th February 2026

Easy to operate.

Easy to operate.Excellent app efficient and helpful customer service. Reviewed on: 16th February 2026

Love the service and user friendly app.

Love the service and user friendly app. I feel my money is secured well. Reviewed on: 16th February 2026

All round winner

Joined early. Never a quibble. Easy to contact. Works brilliantly on my phone. Access to good savings account with high interest plus cashback and round up Reviewed on: 16th February 2026

Good account

easy to open, like the benefits and the interests Reviewed on: 16th February 2026

Superb re potential fraud situations.

Superb re potential fraud situations. Very proactive. Excellent service in establishing that the transaction is valid Reviewed on: 16th February 2026

Customer services needs improvement

My phone was broken and I couldn't access it. I bought a new phone but the app would not load as it was still active on the broken one. After numerous attempts at trying to explain this to customer services they could not help me. I was frustrated and angered by how obstinate they were, not to mention unhelpful. Reviewed on: 16th February 2026

Easy straightforward banking via their App.

App based banking but everything works so very well. Always know which transactions are going through via alerts. Everything is always up to date, easy to pay friends and bills etc. Reviewed on: 16th February 2026

Current account

The app is easy to follow and use to bank, transfer money and save. I have never had any issues and easy to apply for and follow Reviewed on: 16th February 2026

Easy to use with great perks

Easy to transfer money, love the cash back. Reviewed on: 16th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Select Platinum Current Account
from RBS 3.67 from 42 reviews
Student Current Account
from Santander 4.04 from 9 reviews
Current Account
from Yorkshire Bank 3.77 from 76 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 370 reviews
Savings
from Chase Bank 4.94 from 22976 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub