Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48891 reviews)

View other Chase Bank products

4.94

Based on 48,891 reviews, last reviewed 9th Mar 2026

444000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48891)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Just so simple to use.

Just so simple to use. 24 hour, real person support desk, always prompt and accurate responses Reviewed on: 16th February 2026

App Super easy to use

Super easy to use app and staff really helpful when had a query Reviewed on: 16th February 2026

Absolutely Amazing!

Absolutely Amazing! We love using Chase Bank. Every easy to use, navigate, operate and customer service is top notch! Thank you so much for being amazing! Reviewed on: 16th February 2026

Great app & friendly, fast customer service

The app is easy and if I ever do need to contact customer services they are in is straight away. Friendly and efficient. I did not think First Direct could be beaten as a bank/ customer services, but Chase are superb all round. Reviewed on: 16th February 2026

The cash back is very handy and makes Chase stand ou...

The cash back is very handy and makes Chase stand out above other banks. Reviewed on: 16th February 2026

Excellent customer experience, user friendly app and...

Excellent customer experience, user friendly app and one of the best current account. Reviewed on: 16th February 2026

Clear and precise information.

Clear and precise information.Customer service is excellent. Reviewed on: 16th February 2026

Excellent app with very quick response to queries an...

Excellent app with very quick response to queries and integration with open banking Reviewed on: 16th February 2026

Great job and thanks for the opportunity to join.

Great job and thanks for the opportunity to join. I reccomend this to everyone and hope that they find it helpful. Reviewed on: 16th February 2026

Easy to use app.and good rewards

Easy to use app. Good cash back reward. Good interest on the Rollover feature. Account feels safe - verification on spending often required. Easy and quick transfer of funds. No charge for spending abroad. Reviewed on: 16th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Halifax 4.16 from 956 reviews
Current Account
from Clydesdale Bank 3.61 from 61 reviews
Current account
from Monzo 4.93 from 18388 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 370 reviews
Savings
from Chase Bank 4.94 from 22978 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub