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Chase Bank: Current account reviews

4.94
Based on 44,324 reviews, last reviewed 25th Jan 2026
980% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

App very easy to use. App very easy to use. Good introductory interest rates. Customer service excellent. Reviewed on: 25th January 2026
aimz9's avatar
aimz9

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026
tom s's avatar
tom s

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44324)

Review of the Chase Bank, Current account:

Amazing service

5
Best bank and app I have ever used Reviewed on: 16th March 2023

The best bank I have ever used.

5
The best bank I have ever used. I lived in many countries and used many banks. The Chase beats them all. The ease of use, the customer service and great rates. I mean what else you need? Cashback? Oh they have it too. Reviewed on: 22nd January 2026

Good but not as good as previously

4
Overall good, but they recently restricted the amount of cash back available for debit card spending to only certain types of transactions Reviewed on: 22nd January 2026

Very easy app to use and good customer service

5
Very easy app to use and good customer service Reviewed on: 22nd January 2026

Easy to use app bank & good products.

5
Easy to use app bank & good products. Reviewed on: 22nd January 2026

Fantastic bank

5
A fantastic bank, always there with the 24-7 chat function plus any issues you have are promptly dealt with. The savings % is also very good! Honestly, dont have a bad thing to say about them! Reviewed on: 22nd January 2026

Brilliant interface and really cool saving schemes l...

5
Brilliant interface and really cool saving schemes like ‘Round-up’ and great that it links so nicely with Nutmeg. Also, terrific, responsive customer service. Love ‘em. Reviewed on: 22nd January 2026

Cash back on fuel purchases and groceries

5
Cash back on fuel purchases and groceries Reviewed on: 22nd January 2026

Easy online banking.

5
Easy online banking. 1% cash back on shopping and fuel. I am very happy with them and hope they increase the savings rate again this year. Reviewed on: 22nd January 2026

Excellent

5
Where is the application to use and it helped for everything to customer service great service Reviewed on: 22nd January 2026

Amazing App, streets ahead of other banks!

5
Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025

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