Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,891 reviews, last reviewed 9th Mar 2026
444000% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026
Harini 's avatar
Harini

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48891)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

5
Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent Service really can't praise you Enough

5
Excellent Service really can't praise you Enough Reviewed on: 16th February 2026

Been good so far, since I started working banking wi...

5
Been good so far, since I started working banking with them Reviewed on: 16th February 2026

Excellent customer service

5
Excellent customer service and the app is the best of any bank I’ve used. When I had an issue with a payment they were very responsive and helpful. It’s just a shame they cut back some of the benefits when you’ve been with them a while. Reviewed on: 16th February 2026

Easy accessible app doesn't go down like barclays an...

5
Easy accessible app doesn't go down like barclays and never have i been restricted at withdrawing cash Reviewed on: 16th February 2026

Simple to set up account and very good app

5
Simple to set up account and very good app Reviewed on: 16th February 2026

Very good service and products.

5
Very good service and products. Excellent customer service as well. Reviewed on: 16th February 2026

On line issues

5
I have had several problems with online company's taking monies from my account. Chase swiftly got my moneys refunded to my account within 24 hours Reviewed on: 16th February 2026

Excellent, easy Banking

5
Very simple banking , with very good customer support . Reviewed on: 16th February 2026

Excellent customer service

5
Unfortunately I have had a couple if attempted scams. Chase have been excellent at helping me to sort it out. They have been prompt and reassuring. Having a virtual card makes cancelling and reissuing very quick Reviewed on: 16th February 2026

Impressed new customer

5
Joined chase in the past 5 months and very impressed, good interest rate and the app is easy to use Reviewed on: 16th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 370 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22978 reviews
    Chase Bank
    View all products