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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

chase takes forever to process payments ridiculous w...

chase takes forever to process payments ridiculous wait time no urgency at all, cash back was promised but didn’t receive Reviewed on: 1st March 2025

Good digital bank account

Easy to use digital bank, with good customer service Reviewed on: 1st March 2025

Honest and transparent.

Honest and transparent. Bright & accommodating people to help you. Reviewed on: 1st March 2025

Stay well away from Chase Bank: Current Account

The mobile app is dysfunctional very slow to update update your spending. The rewards you get is limited to how much you paid in. Do not like the automatic transfer yours rewards into a low interest account. Reviewed on: 1st March 2025

The best online banking app

Excellent all round! Never had any issues, easy access to support and friendly staff Reviewed on: 1st March 2025

Great bank account

No fuss / good products / good offers and easy to set up bank accounts Reviewed on: 1st March 2025

All good , absolutely no complaints about service

All good , absolutely no complaints about service Reviewed on: 1st March 2025

Easy to set up, easy to use.

Easy to set up, easy to use. Convenient for general purchases and also great for savings. A good all-round account suitable for anyone who is happy to use an app-based account. Reviewed on: 1st March 2025

Just by far the best banking experience I’ve had in...

Just by far the best banking experience I’ve had in my 63 years and I would highly recommend CHASE to everyone Reviewed on: 1st March 2025

App is easy to use and the information can be quickl...

App is easy to use and the information can be quickly identified Reviewed on: 1st March 2025

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