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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44267 reviews)

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4.94

Based on 44,267 reviews, last reviewed 7th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing App, streets ahead of other banks! Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025

Latest lowest rating:

2

get you with eye catching interest rates and cashbac... get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44267)

Review of the Chase Bank, Current account:

Chase current account used to be great with link boo...

Chase current account used to be great with link boosted saving account and cashback on everything but now the intrest rate is down and cashback only paid on essential. It still competative but not good as it used to be. Reviewed on: 19th April 2025

Cashback isn't great anymore

Started out great but cashback is getting more restrictive. Started to prefer high street banks again Reviewed on: 22nd April 2025

Terrible support

Terrible support from Chase. Had to deal with 3 reps in the past 2 days and their repeated robotic responses are so annoying Reviewed on: 22nd April 2025

Easy to open an account, fast transaction and cool

Easy to open an account, fast transaction and cool Reviewed on: 21st April 2025

Excellent costumer service

Amazing experience I had with chase bank Reviewed on: 21st April 2025

Best customer service ever

Best customer service ever, wonderful banking experience Reviewed on: 21st April 2025

App is simple to use.

App is simple to use. I like the rounding up when I spend and that I am informed promptly when I make a transaction. I used the card confidently on holiday. Communication is good and is polite so that I feel valued unlike communication with my previous bank which was difficult to achieve. I wish I had discovered Chase earlier. Reviewed on: 21st April 2025

Great Experiences

I've been using the Chase UK bank account for several months now, and it’s easily one of the best digital banking experiences I've had. From the start, the sign-up process was quick and straightforward — all done through the app with clear instructions and instant updates. One of the standout features is the 1% cashback on everyday debit card spending, which adds up nicely over time. It's a simple reward that makes a real difference, especially since it applies to most purchases. On top of that, the 5% interest on round-ups is a clever way to save without even thinking about it — great for building a rainy day fund. The app itself is sleek, user-friendly, and intuitive. It offers real-time notifications, detailed spending insights, and easy-to-use budgeting tools. Moving money between accounts or setting up standing orders is a breeze. Another big plus is the 24/7 customer support. Whenever I’ve had a question, I’ve received quick and helpful responses via in-app chat. Security also seems to be a top priority — the app uses biometric login and gives you control over your card (you can freeze/unfreeze it instantly, which is great peace of mind). Overall, Chase UK combines modern features, smart saving tools, and real value for money. It’s a brilliant option whether you’re looking for a main bank account or a secondary one for spending and saving. Reviewed on: 21st April 2025

Easy to use

Easy to set up account and Easy to use app, Reviewed on: 21st April 2025

Chase banking is very good for using everyday transa...

Chase banking is very good for using everyday transactions and saving accounts is very beneficial and profitable for the customers. Reviewed on: 21st April 2025

Great product when it launched, not so good now

This was a great product when it started because the debit card gave 1% cashback on the vast majority of spending, but recently they restricted the cashback to supermarkets, fuel, and travel, so this is a serious loss. Reviewed on: 21st April 2025

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