Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

View other Chase Bank products

4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Great since using a few years ago

Great since using a few years ago Reviewed on: 15th February 2026

Capitalised my money with Chase

So easy to set up - simple app to use online - ease to transfer to my chase savings account as well Reviewed on: 15th February 2026

They have innovative ways of helping you budget and...

They have innovative ways of helping you budget and save money through round ups. The spending insights feature is one of the best ways of keeping track of your spending by any banking app. Reviewed on: 15th February 2026

easy to use app and transfer money and make payments.

easy to use app and transfer money and make payments. Reviewed on: 15th February 2026

Had some issues with a fraudulent charge and the com...

Had some issues with a fraudulent charge and the company kept trying to take mine out my account. This happened around 8pm at night and I managed to get through to someone instantly and they sorted it all out within an hour. They recovered the money I had lost and helped make sure it didn’t happen again. Reviewed on: 15th February 2026

It had been great so far.

It had been great so far. I have no complaints besides two things. First is the 1% cashback only being applied to everyday spending like grocery and travel. I much preferred when this applied to almost all spending. Secondly, the savings rate currently at 2.25% compared to what new customers are able to secure. Your interest rates aren't competitive and some other banks offer much better rates to existing customers Reviewed on: 15th February 2026

Top notch

Simplicity at it’s best, offering a great app and products Reviewed on: 15th February 2026

Easy app to use.

Easy app to use. Instant payment and messaging. Best of the best Reviewed on: 15th February 2026

Have used Chase now for a number of years and find i...

Have used Chase now for a number of years and find it very easy to pay my for purchases with via my iPhone. This means I don't have to carry a card around with me all the time. Everything is super intuitive. Would easily recommend it to others. Reviewed on: 15th February 2026

Very easy to use app excellent customer service spot on

Very easy to use app excellent customer service spot on Reviewed on: 15th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from CAF Bank 1.77 from 61 reviews
Gold account
from NatWest 4.48 from 365 reviews
M Plus account
from Virgin Money 4.08 from 27 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 371 reviews
Savings
from Chase Bank 4.94 from 22978 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub