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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (46977 reviews)

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4.94

Based on 46,977 reviews, last reviewed 14th Feb 2026

65250% increase in 5 star reviews

in the past 90 days

900% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service and a great app. Excellent customer service and a great app. App is reliable, easy to use. Whenever I’ve needed to contact Chase the chat is always there and the agent... Read more Reviewed on: 14th February 2026

Latest lowest rating:

1

Silly UI, lacking common sense features Silly UI, lacking common sense features Reviewed on: 13th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (46977)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Good online only bank.

The ease of having everything on the app is perfect. I travel a lot and always struggled to go to a high street bank during opening hours. Not only that but comparatively the issues are more quickly and efficiently resolved through the chase app. Finally I like the card as it features no information (numbers etc on it) so even if you lose the card it’s difficult for someone to use it. Reviewed on: 14th February 2026

Always found them very helpful.

Always found them very helpful... Easy to use site... Contact them and they answer and sort out the problem straight away... I am old and can't manage some sites or understand them... Chase is easy to keep an eye on things.... I reccomend them to my Grandchildren... Reviewed on: 14th February 2026

Great customer service and UX and they offer great i...

Great customer service and UX and they offer great incentives Reviewed on: 14th February 2026

Great great

Great, love the cashback element Reviewed on: 14th February 2026

It’s seemless, easy to use abroad, fine interest

It’s seemless, easy to use abroad, fine interest Reviewed on: 14th February 2026

Great Bank

Great bank good interest rates. Very easy to use the app. Reviewed on: 14th February 2026

Absolutely thrilled with the customer service.

Absolutely thrilled with the customer service. Solved all my issues within a day of reporting. Best service I’ve ever had. Reviewed on: 14th February 2026

The account,the interest,the overall experience and...

The account,the interest,the overall experience and use of the app and chance itself has been excellent. Reviewed on: 14th February 2026

Always answer queries quickly and effectively

Always answer queries quickly and effectively Reviewed on: 14th February 2026

Reassuring messages.

An account holder for 2 years now I am pleased with the ease of using my chase account additionally I really like that if or when a spend is recorded on my account I receive an immediate message to that effect on my phone. This means I can be sure that spend is mine and not bogus. This is very reassuring. Reviewed on: 14th February 2026

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