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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

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4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Card for Anywhere

A friend recommended the card to me and since being accepted for one, have never looked back. The top-up savings and abroad use, i.e. Czech Republic and Kafelonia, Greece, are perfect. Reviewed on: 15th February 2026

Best Service

Always great service, quick and efficient. Reviewed on: 15th February 2026

Chase customer service is the best .

Chase customer service is the best from a bank I’ve ever experienced. Quick online support and also via the phone. Always so polite and helpful. Reviewed on: 15th February 2026

Chase is easy to use especially for overseas travel.

Chase is easy to use especially for overseas travel. I like the saving rates and extra interest you can earn on using the card. I have had no trouble finding my current account details and the app is very easy to use. Reviewed on: 15th February 2026

Travelling with Chase

I opened a Chase current account as I do a lot of travelling abroad. The fact that Chase do not charge for transactions when I am abroad is brilliant and I very often tell friends about this service when they are travelling. Excellent! Reviewed on: 15th February 2026

Very easy to use and really quick customer service t...

Very easy to use and really quick customer service through the app. Reviewed on: 15th February 2026

I’ve been with chase for the better part of 1-2 year...

I’ve been with chase for the better part of 1-2 years now and I’ve honestly never had a banking issue, their super reliable with zero security issues I’m glad I made the switch from Barclays by far a way better bank. Reviewed on: 15th February 2026

Easy to use

Always easy to navigate the app and details each transaction Reviewed on: 15th February 2026

Great cashback offers

Great cashback offers - on regular everyday spending. Would highly recommend! Customer service is also very prompt - they offer a mix of live chat and reply quickly and take their time to understand queries and provide solutions. Reviewed on: 15th February 2026

Amazingly easy to use and very customer frie

Amazingly easy to use and very customer frie Reviewed on: 15th February 2026

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