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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48892 reviews)

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4.94

Based on 48,891 reviews, last reviewed 9th Mar 2026

444000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Really convenient app and very helpful customer serv... Really convenient app and very helpful customer service Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48892)

Review of the Chase Bank, Current account:

Easy and safe

So easy to use and I feel perfectly safe using it! Reviewed on: 15th February 2024

Great experience, good App, no foreign exchange fees...

Great experience, good App, no foreign exchange fees, easy to transfer between accounts. Goal posts for getting cash back on purchases seems to be getting narrower all the time Reviewed on: 15th February 2026

Easy app to use and customer service very helpful

Easy app to use and customer service very helpful Reviewed on: 15th February 2026

Excellent current account and Excellent savings acco...

Excellent current account and Excellent savings account, easy to manage and use on the go Reviewed on: 15th February 2026

Round the clock customer service

Round the clock customer service Reviewed on: 15th February 2026

Chase Setup so easy

Set up and verification really easy and quick. Introduction rates to the savings account for 12 months was the the reason for joining. Reviewed on: 15th February 2026

Using Chase for additionalSavings

We have changed our account to Chase particularly due to the savings opportunities. So far we have received excellent service and very happy with the set up so we can save at similar rates for different objectives - holiday/ car/ days out etc Reviewed on: 15th February 2026

Great bank.

Great bank. Never had any problems with them Reviewed on: 15th February 2026

Excellent service with superb CX and app

Excellent service with superb CX and app Reviewed on: 15th February 2026

App-based banking but with no fall-back method

Entirely app-based so very quick and easy to do most things. However there is no on-line fallback in case your phone goes down, which is a drawback Reviewed on: 15th February 2026

It has been a very easy experience using Chase.

It has been a very easy experience using Chase. I love the the ability to open pots to help me manage my money which makes saving so much easier. As a company they send out months updates which I find informative and useful. All in all a good company to be with. Reviewed on: 15th February 2026

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