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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (47984 reviews)

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4.94

Based on 47,984 reviews, last reviewed 15th Feb 2026

89625% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to understand and use Easy to understand and use when transferring between accounts or externally. Exceptional customer support when you need to ask a question. Reviewed on: 15th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (47984)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Excellent account

Never had any trouble with the account in any aspect , it’s easy to transfer money between accounts or even to different bank accounts. Can’t say about customer services as I’ve never had to call with a problem. Reviewed on: 15th February 2026

No issues and whatever I need help with something it...

No issues and whatever I need help with something it’ll get solved quick Reviewed on: 15th February 2026

THANK YOU CHASE

Started out not knowing how to find answers to my queries but after spoken to customer service in person,the explanations given and correct procedures followed then all came into places, excellent service always available when enquired especially twice when my mastercard a/c were scammed ,reported ,no shouting match...just promptly refunded after internally investigated !!! Reviewed on: 15th February 2026

Chase the banking blues away

Trouble free banking, use of debit card overseas free of charge, Rewards, Riund up always a nice little surprise, ease of contact by telephone with English speaking contact Reviewed on: 15th February 2026

chase is a great bank.

chase is a great bank. i have been with them for over a year and have no problems with them. the app is easy to use and i love that i get no fees when travelling abroad as I am out the country alot and rely heavily on my debit card for purchases. Reviewed on: 15th February 2026

easy to use app.

easy to use app. good rates, rounding off account if very nice. Reviewed on: 15th February 2026

Excellent bank would recommend

Efficient and rcvel, cannot fault Reviewed on: 15th February 2026

Great App bank

App only bank simple to use and easy to move money from current to savings and vice versa Reviewed on: 15th February 2026

20 accounts in 1.

The only account where you can speak to an actual PERSON in customer service 24 hrs a day. The app is easy to set up and use plus the Current account has many features. With its associated saver that you can add up to TEN other savers enabling you to compartmentalise your money into different pots.As if that wasn't enough you can also add up to TEN Current accounts to separate spending , that's TWENTY accounts all in one easy to use place.And don't get me started on the cashback feature. , this Current account is truly amazing. Reviewed on: 15th February 2026

Good Online, Okay ServiceChase Bank's onl...

Title: Good Online, Okay Service Chase Bank's online banking is excellent and user-friendly. Their app is also very convenient. However, customer service can be slow, which is a drawback. Overall, good for basic banking needs. Reviewed on: 15th February 2026

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