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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44320 reviews)

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4.94

Based on 44,320 reviews, last reviewed 23rd Jan 2026

900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app and fantastic customer services. Great app and fantastic customer services. Savings rates adjust to bank of England base rate change within hours and the same for rises and falls. Reviewed on: 23rd January 2026

Latest lowest rating:

2

Not so good since they limited what purchases qualif... Not so good since they limited what purchases qualify for cashback Reviewed on: 23rd January 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44320)

Review of the Chase Bank, Current account:

really great service, always helpful

really great service, always helpful and you get the bonus of 1% cashback Reviewed on: 15th February 2024

I’ve been with chase for more than a year now and th...

I’ve been with chase for more than a year now and the app is really easy to use. Cash back offer is attractive and the savings pots and the savings pots are a great feature at an interesting rate. Reviewed on: 12th June 2025

I have a current account with the and great service,...

I have a current account with the and great service, product and app Reviewed on: 12th June 2025

Ease of use for the app. Excellent customer service.

Ease of use for the app. Excellent customer service. When making larger payments by ringing and checking, it is not fraudulent. Reviewed on: 12th June 2025

Easy to apply for and set up Instant payment transfe...

Easy to apply for and set up Instant payment transfers and payments in Reviewed on: 12th June 2025

Great all round account

Easy to use app. Good rewards (though not as good as before). I particularly like that there are no fees for spending abroad. Linked savings with a boosted rate, and very easy to move between accounts. Reviewed on: 12th June 2025

Excellent customer service every time, the service i...

Excellent customer service every time, the service is flawless and the staff are very helpful Reviewed on: 12th June 2025

Reliable online banking

If you are searching for a straightforward and reliable way to manage your money and everyday expenses, look no further than Chase Bank. With a user friendly and intuitive online banking app, Chase keeps things simple focusing on what matters most without unnecessary features. Their customer service is responsive and helpful. For travelling abroad , Chase current account and associated debit card are my top choice. Reviewed on: 12th June 2025

Used Chase for a few years now. good app but glitches.

Used Chase for a few years now. Use it for spending money more than bills. Understand why they have changed rhe cash back terms but very disappointing as a customer to be so restricted now versus previously. App easy to use but can be a bit glitchy (as others have reported). Like easy ability to set up multiple accounts and super easy to move money between. Reviewed on: 12th June 2025

Great bank.

Great bank. Easy to use app. Can increase number of accounts easily. Great savings rate on the savings accounts. Super customer service. Reviewed on: 12th June 2025

Not quite what it used to be

Having been with Chase for a few years now, the benefits for its customers have slowly chipped away making it a less competitive offering. The restrictions on cash back criteria, and the complete removal of interest rates on current accounts mean my only initiative to stay is the admin task of switching to another provider. Reviewed on: 12th June 2025

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