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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Easy and safe

So easy to use and I feel perfectly safe using it! Reviewed on: 15th February 2024

App very user friendly.

App very user friendly. Quick transfers between accounts. Reviewed on: 15th February 2026

Easy to use and free to use abroad

Easy to use and free to use abroad Reviewed on: 15th February 2026

Easy to use, just great...

Easy to use, there when you need them and just great value :) Reviewed on: 15th February 2026

I am very impressed with my whole experience of usin...

I am very impressed with my whole experience of using Chase Bank. I particularly like their round-up and cashback features that have really helped me to save money. Reviewed on: 15th February 2026

Boosted Savers %

Cash back and and excellent rate on savings for the 1st 12 months is amazing Reviewed on: 15th February 2026

I’ve been with Chase for 5 years now.

I’ve been with Chase for 5 years now. I’ve enjoyed the service and the app is easy to navigate. I used to think it would nice if there was a website for the online banking; however, it has become unnecessary as the app can do everything that I need it to do. Would definitely recommend, even as a main bank account replacement. I left Lloyds Bank to use Chase as a full time bank Reviewed on: 15th February 2026

An amazing experience with Chase from the very start

Have had an amazing experience from start to finish with Chase. Excellent to use on family holidays with fabulous exchange rates provided. Retrieved money for us when a company attempted to scam us, providing regular and informative communication throughout. So impressed by their service levels have referred my spouse and mother to Chase. Have also recently joined Chase Protect which provides all our family insurance needs in one place. The app is fantastic and easy to use and we take advantage of savings, round-up and rewards. Even our 9 year old loves Chase! Reviewed on: 15th February 2026

Excellent and professional customer service.

Excellent customer service. Easy to access. It would be even better if we can have online access instead of just mobile app Reviewed on: 15th February 2026

App is great - easy, adaptable and flexible.

App is great - easy, adaptable and flexible. Reviewed on: 15th February 2026

Brilliant

Always smooth flawless transactions,abroad or home Reviewed on: 15th February 2026

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