Write a review

Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44257 reviews)

View other Chase Bank products

4.94

Based on 44,257 reviews, last reviewed 14th Jun 2025

93% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase app review I find chase easy to use, the app is excellent for managing finances and arranging accounts and is very clear on updates, interest and navigating acc... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44257)

Review of the Chase Bank, Current account:

Easy peasy

It was easy to set up the account and easy to use. Reviewed on: 12th April 2024

Chase app review

I find chase easy to use, the app is excellent for managing finances and arranging accounts and is very clear on updates, interest and navigating account management. Reviewed on: 14th June 2025

Banking app is easy to use and always working, easy...

Banking app is easy to use and always working, easy to set up the account, very efficient and would recommend. Reviewed on: 13th June 2025

Excellent customer service, very proffessional.

Excellent customer service, very proffessional. Reviewed on: 13th June 2025

Good banking

Rarely need to contact customer services, when I've had any issues, customer service chats have resolved the issue Reviewed on: 13th June 2025

Excellent service and provides all you need from a bank

Excellent service and provides all you need from a bank Reviewed on: 13th June 2025

They change their offers too often

They change their offers too often, but cash back and linked savings are good, and app is very easy to use. Reviewed on: 12th June 2025

My Chase Bank current account works well as my prima...

My Chase Bank current account works well as my primary option, with a sleek app, useful cashback rewards, and fee-free spending abroad, though the lack of overdraft support is something to consider. Reviewed on: 12th June 2025

brilliant, 1% cashback on petrol, groceries and tran...

brilliant, 1% cashback on petrol, groceries and transport and 5% AER roundup Reviewed on: 12th June 2025

No need to CHASE a great account any longer

I just find the Chase account so versatile and easy to use. It’s also perfect to take on holiday with near perfect exchange rate and no fees, even at the ATM. Moving money around couldn’t be easier either. It’s such a flexible and user friendly app! Reviewed on: 12th June 2025

Amazing app, innovative products, love it.

Amazing app, innovative products, love it. Reviewed on: 12th June 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal bank account
from Investec 5.00 from 1 reviews
Current account
from Handelsbanken 5.00 from 3 reviews
Basic Account
from NatWest 4.50 from 2100 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.94 from 20318 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub