Write a review

Newsletter

Go to business site

Churchill Insurance: Car insurance reviews

Name: Car insurance
Rating: 2.84 (301 reviews)

View other Churchill Insurance products

2.84

Based on 301 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

22%

33%

Latest highest rating:

5

They are very helpful and understanding They are very helpful and understanding Reviewed on: 23rd January 2026

Latest lowest rating:

1

Absolutely dreadful company. Absolutely dreadful company. Avoid at all costs. Do not insure your vehicle with them if you have an advanced driver safety system. Their windscreen c... Read more Reviewed on: 19th June 2026

Read all reviews See your review

About this product

Churchill provides car insurance for UK customers.

You can choose between two Churchill car insurance policies: Comprehensive and Comprehensive Plus. You get a courtesy car as standard with comprehensive cover and if your car’s vandalised, you’ll keep your No Claim Discount.

Churchill car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

Churchill Insurance Car insurance reviews (301)

Review of the Churchill Insurance, Car insurance:

Good customer service with fairly rapid response tim...

Good customer service with fairly rapid response time on the phone. Not yet had to make a claim, so no experience of that. Reviewed on: 11th October 2024

Changed company for quality cover

Changed company to obtain a more comprehensive cover and the benefit of being able to speak to a real person Reviewed on: 23rd August 2023

Expensive but good

Never had a problem with a claim, and legal help was successful in rejecting an untrue submission from the person who caused the accident. They're good, but premiums are high, especially for over 80s. Reviewed on: 23rd August 2023

Good Company

I have had Car Insurance with Churchill for t least 5 years now, when i get my renewal i always shop around then phone them and see if they can match the price and they always do. Reviewed on: 23rd August 2023

Efficient and reliable

When my car was parked and damaged by a third party, Churchill took care of everything. They dealt with the third party and had a curtesy car provided and collected to and from my home address. I no point was I inconvenienced without my car. They were great. Reviewed on: 22nd August 2023

Avoid like the plague

After an accident I waited 7 hours for recovery, not acceptable! Then it gets worse!!! Classed as a write off, no offer of a courtesy vehicle. It is my work vehicle so I need it to earn a living. Accident happened 2nd June, it is now 3 months later and they have no update what so ever. The vehicle is on finance so I have paid out 3 months of payments along with tax & insurance, with no vehicle to earn me a living. I haven’t received a single letter or email with a confirmation that it’s a write off or what is going on. Every time I call I get the same lie…. You will receive a call back or a letter in the post. Not received anything. I called today to chase again and this time was no different, except they couldn’t confirm where my vehicle even is! Even the complaint I lodged has never been dealt with. According to Churchill them selves the complaint would be dealt with last week at latest… never happened! .Complaint has been raised since 20th July!!! Second complaint raised 21st August. No contact/ reply from anyone at Churchill. Neither of the raised complaints have been dealt with! Reviewed on: 22nd August 2023

Good value for money

Came to Churchill after my previous insurance provider upped my premium almost by 80% in a year - note that I've never had a claim.. Churchill almost matched last year's premium for a similar package and sign up was very easy. So far i am happy with them Reviewed on: 22nd August 2023

Smooth Claim Handling

I was rear ended by a van while stationary at a junction. Churchill processed the claim very efficiently, repaired the car promptly and I was very happy with the outcome. The only let down was that recorded the claim incorrectly and my fault which I then had to challenge at a later date Reviewed on: 22nd August 2023

Extortionate Increase

I received my annual renewal and it had increased by 67%. The only change was I was a year older and so was my car! Reviewed on: 22nd August 2023

Low priced, but not transparent

Insuranced priced cheaper than competitors, but had to haggle them down to match. Good level of cover for price. Shame it's not transparent and the haggled price to start with. Reviewed on: 13th August 2023

All good so far...

Been with Churchill for a number of years now, after plenty of research they were in the top insurance companies for hassle free payouts after making a claim. I've not had to make a claim as of yet but wanted to know if that time come it wasn't going to be a huge headache. Staff are friendly and service is good. Reviewed on: 9th August 2023

Do you have a different Churchill Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Car Insurance
from Nationwide 3.88 from 17 reviews
Caravan Insurance
from Coast Insurance 4.50 from 63 reviews
Car Insurance
from CIA Insurance 4.06 from 1 reviews

Want to see more from Churchill Insurance?

Life Insurance
from Churchill Insurance 4.05 from 1 reviews
Breakdown Insurance
from Churchill Insurance 4.00 from 3 reviews
Travel Insurance
from Churchill Insurance 3.77 from 2 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub