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The Co-operative Bank: Business Account reviews

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1.28
Based on 83 reviews, last reviewed 24th Apr 2025
No new 5 star reviews
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100% increase in 1 star reviews
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87%

Latest highest rating:

5

club and charity account they dont take off big amounts fir charges etc, they support local causes and groups, they are extremley helpful and friendly in branch and online ev... Read more Reviewed on: 31st January 2023
Joanne Fearn's avatar
Joanne Fearn

Latest lowest rating:

1

CoOperative Business Bank, simple dreadful CoOperative Business Bank, dire APP that has hardly any function and doesn't work most of the time, the online banking has a very very poor interface,... Read more Reviewed on: 24th April 2025
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CreativeRadio
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About this product

The Co-operative Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at The Co-operative Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of The Co-operative Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

The Co-operative Bank Business Account reviews (83)

Review of the The Co-operative Bank, Business Account:

Absolutely deplorable

1
Absolutely deplorable. A serious business with 15 staff and world leading experts of many decades experience. A service business with no stock, credit or other risk. No one with any financial or other blemishes. I just get daft questions and constant "application denied" messages. Seems I am far from the only one. Evidently these people don't understand business, or cannot administrate competently. No earthly reason to reject this account (as per my accountants). Are they just data gatherers with no serious intention to open accounts? SHOCKING Reviewed on: 25th November 2024
Peter P's avatar
Peter P

Professional and friendly

5
I have banked with the Co-op since 2001 and even though I am frequently offered cash incentives by other banks to transfer I would not do so. When I need to call them, the staff are always helpful and friendly with a great knowledge of their products. Reviewed on: 9th February 2019
David Scooby Jones's avatar
David Scooby Jones

Awful customer service and more expensive than other banks.

3
We have got another bank after some bad experiences - firstly we never had an introductory rate, we got charged for pretty much everything (more than other banks charge) and when I tried to get a new PIN number I had about 100 questions as I couldn't remember my log in and ended up in tears as the lady was so patronising to me. We also had a bad experience with coop insurance a few years ago. I like the shop but not any other of their products! Reviewed on: 6th May 2017
Lucy Rigley's avatar
Lucy Rigley

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