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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.1 (377 reviews)

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3.99

Based on 377 reviews, last reviewed 28th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Customer service is a breath of fresh air Customer service is a breath of fresh air. UK based member of staff called me to go through setting up my account, recommended a linked saving accoun... Read more Reviewed on: 10th October 2024

Latest lowest rating:

2

Not a lot positive about Co-op bank The only positive thing about Co-op bank is the fact that it's a lot more ethical than other banks. However, the switch process is extremely slow and ... Read more Reviewed on: 28th November 2024

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

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The Co-operative Bank Current Account reviews (377)

Helpful

Great customer service and friendly staff Reviewed on: 24th November 2018

useless

ended my oxfam credit card without explanation told i could get reward instead by transferring my current account wasnt told they would refuse me same overdaft limit until after transferred Reviewed on: 9th November 2018

Great service

I have been with The Co-operative Bank for the past 5 years and haven't had any issues whatsoever. On the odd occasion I need to go in a branch I get served quickly and the website is always reliable. Reviewed on: 8th November 2018

Simple Ethical Banking

I've been with the Cooperative Bank for many years. I do virtually all my banking through their online banking facility which is simple and easy to use. The fact that they are an ethical banker is an added bonus. Reviewed on: 8th November 2018

Superb

I’ve banked with the Co-Op for 42 years . Whether I contact the local branch or the call centre I receive a pleasant response from knowledgeable staff. The bank has ethical values which are put into practice by its work in supporting charitable organisations and communities . Reviewed on: 8th November 2018

Average plus

Website ok. Lack of branches though can use Post Office Reviewed on: 8th November 2018

Everyday Extra good account

a good account, even though you pay monthly, I have a cashback on my other current account which goes to pay towards some of the monthly charge, plus you get free travel phone insurance and car recovery Reviewed on: 8th November 2018

Great bank never no problems

I have been with the Co-op for a few years now. My bank account has always run smoothly and any queries or problems they have always been happy to help Reviewed on: 8th November 2018

didnt disclose would not let me transfer overdraft limit

when i moved from hsbc, after they stopped the oxfam credit card with no explanation Reviewed on: 8th November 2018

always helpful, and ethical

the co op is the only ethical bank not investing in anything that harms the enviroment , animals or people... they have ALWAYS helped me when i have done online baking and been most helpful///they were the first bank to introduce online banking.. they are also lovely when i go into a high street bank, as they always call me by my name.. Reviewed on: 7th November 2018

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