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The Co-operative Bank: Current account reviews

View other The Co-operative Bank products
4.00
Based on 401 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
60%
See only 4 star reviews
19%
See only 3 star reviews
5%
See only 2 star reviews
5%
See only 1 star reviews
11%

Latest highest rating:

5

I've used the co-op for years, they have helped me t... I've used the co-op for years, they have helped me through money troubles and always been there for me. They are ethical and stand for my own beliefs... Read more Reviewed on: 19th June 2025
Hannah S's avatar
Hannah S

Latest lowest rating:

1

Brutal incompetent bureaucracy at its' worst. Brutal incompetent bureaucracy at its' worst; what has become of the 'Cooperative' bank? After trying to arrange things after a recent bereavement, I ... Read more Reviewed on: 15th October 2025
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KR
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About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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The Co-operative Bank Current account reviews (401)

Good account

4
This is a good account and the rewards one is good that gives things like free travel insurance and RAC cover Reviewed on: 22nd November 2019
julie.feathers@googlemail.com's avatar
[email protected]

Brilliant bank

5
Would recommend to anyone fast customer service communication A1 Reviewed on: 20th November 2019
Paul's avatar
Paul

Ethical company

5
I've been with the Co-operative Bank in one way shape or form for the last 30 years and I can honestly say hand on heart that I've never regretted being with them. They have credit cards which I've paid off in full time and time again. Being a current account holder I get to hear about things from the shop first too! Reviewed on: 20th November 2019
Georgina's avatar
Georgina

Great bank

5
Website is really easy to use, great customer ervice Reviewed on: 6th September 2019
Kate S's avatar
Kate S

coop current bank account

5
i have banked with the coop for decades, with no problems at all - i think, this speaks for itself, without any need for further comment xx Reviewed on: 11th July 2019
shscc1's avatar
shscc1

Good customer service

4
A thumbs up from me. Good customer service. Although not enough branches so have to travel quite far to go in branch. Reviewed on: 5th July 2019
Spof3007's avatar
Spof3007

Excellent bank!

5
Great customer service and always resolve any issues promptly. Reviewed on: 23rd June 2019
philosopher's avatar
philosopher

good customer service, monthly fee rather high

4
I'm happy with the current account from the Co-op, however the monthly fee is quite high and I never get to use the various "benefits" I'm paying for. Customer service is consistently good however, which is why I stick with the Co-op. I had previously banked with HSBC whose customer service was atrocious, so would never go back to them. Reviewed on: 9th June 2019
fionajk42's avatar
fionajk42

Good benefits with our current account

4
We pay a small monthly fee for our current account and this gives us world wide travel insurance, access to airport lounges and mobile phone insurance. This offers great value for money. Reviewed on: 5th May 2019
Patricia O'Brien's avatar
Patricia O'Brien

Old fashioned bank decent service

4
Friendly helpful knowlegeable staff Reviewed on: 15th April 2019
Peter Symes 's avatar
Peter Symes

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