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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.1 (377 reviews)

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3.99

Based on 377 reviews, last reviewed 28th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Customer service is a breath of fresh air Customer service is a breath of fresh air. UK based member of staff called me to go through setting up my account, recommended a linked saving accoun... Read more Reviewed on: 10th October 2024

Latest lowest rating:

2

Not a lot positive about Co-op bank The only positive thing about Co-op bank is the fact that it's a lot more ethical than other banks. However, the switch process is extremely slow and ... Read more Reviewed on: 28th November 2024

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

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The Co-operative Bank Current Account reviews (377)

Not friendly or helpful

Everytime I have contacted this bank regarding my account. They have either been rude or given me the wrong information. Reviewed on: 15th November 2017

Customer focused

The Co-operative Bank have always given me excellent customer service. Have always been friendly and always stayed to the problem was resolved. Would highly recommend Reviewed on: 14th November 2017

Love banking with the co-op

Co-op bank is great. It may not have a big presence on the high street but they couldn't make online and telephone banking easier, and with their paying in available through the Post office as well as Co-op bank and Britannia there is no problem for offline transactions either. Customer service is a dream, I have never had a bad customer service/telephone banking issue. They are far quicker to answer the phone than most and are always pleasant, friendly and knowledgeable. I know they've had their ups and downs over the past few years but they have been transparent throughout, and what's not to love about ethical banking with transparency and great customer service? Reviewed on: 9th November 2017

Easy banking

Easy banking with the co-op and you know you're doing something good too Reviewed on: 8th November 2017

Good and efficient

Great for the online banking fan - always found them efficient and fast if I have a query to sort out - website usually always working well Reviewed on: 8th November 2017

Cashminder is a great basic bank account

Cashminder is a great basic bank account Reviewed on: 8th November 2017

New Year - New Bank

The basic bank account offered by The Co-operative Bank is straightforward and prevents debt. Reviewed on: 8th November 2017

Ethical good quality bank

Every dealing I have had with customer services has been fantastic: the solution to the problem has been found immediately and they have been kind, courteous and explained things well. I've been with them for over a decade now and could not be happier. And the fact they do not provide weapons nor do they fund horrendous planet-destroying activities like fracking. Reviewed on: 8th November 2017

Excellent service

Always helpful. Never had any problems and don't bombard me with spam mail Reviewed on: 8th November 2017

Helpful and easy to use

Telephone banking easy to use. Online facilities not so easy. Reviewed on: 8th November 2017

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