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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,236 reviews, last reviewed 8th Jan 2026
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great help by Simon Simon was very helpful and explained very clearly what I needed to do Reviewed on: 8th January 2026
Robert J's avatar
Robert J

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12236)

Review of the Darlington Building Society, Savings:

Barnard Castle Branch review

5
Too many choices! The limit to how much we could deposit was low! Reviewed on: 29th April 2019
Barnard Castle Branch customer's avatar
Barnard Castle Branch customer

In branch service review

5
Very friendly and helpful, explained all the needs and information received. Reviewed on: 5th December 2025

In branch service review

5
Excellent knowledge and great customer service. Reviewed on: 5th December 2025

In branch service review

5
Primarily I like the face that there are local branches and also because staff are knowledgeable and friendly. Reviewed on: 5th December 2025

In branch service review

5
Friendly advisor who explained things in an easy and understandable manner. Reviewed on: 5th December 2025

In branch service review

5
Very courteous, Friendly staff - Informative. Reviewed on: 5th December 2025

In branch service review

5
Our service advisor was great, polite and helpful easy to deal with. Lovely guy. Reviewed on: 5th December 2025

In branch service review

5
The branch is very friendly and welcoming. Louise is brilliant and I felt a sense of relief when I knew it was her I'd be seeing. She is so helpful and patient, nothing is a problem for her. Reviewed on: 5th December 2025

In branch service review

5
There are always friendly and have a smile for you!. Reviewed on: 5th December 2025

In branch service review

4
No problems but seems a bit old fashioned. Reviewed on: 5th December 2025

In branch service review

5
Very helpful, lovely staff. Explaining everything clearly. Reviewed on: 5th December 2025

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