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Darlington Building Society: Savings reviews

4.91
Based on 10,454 reviews, last reviewed 4th May 2025
20% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10454)

Review of the Darlington Building Society, Savings:

Barnard Castle Branch review

5
Too many choices! The limit to how much we could deposit was low! Reviewed on: 29th April 2019

Just awesome service in a age of poor service

5
Just awesome service in a age of poor service Reviewed on: 16th April 2025

Friendly efficient and helpful staff.

4
Friendly efficient and helpful staff. Especially appreciated their guidance when dealing with my wifes holdings following her passing. Good selection of ISA packages, interest rates not the highest available but good enough to maintain customer confidence. Reviewed on: 16th April 2025

Staff very helpful

5
Staff very helpful and pleasant.They went through all the different accounts suitable for me Reviewed on: 16th April 2025

Each time we’ve needed support the staff in the Dar...

5
Each time we’ve needed support the staff in the Darlington branch have been both effective and efficient; nothing troubles them. Reviewed on: 16th April 2025

Interest Rates

4
Haven't used Darlington Building Society in a long while due to their poor interest rates. Reviewed on: 16th April 2025

Easy to open ISA account, good rates

5
Easy to open ISA account with competitive interest rate. Good communication and easy to fund account with debit card payment. Reviewed on: 16th April 2025

Staff were very friendly and professional but the pr...

4
Staff were very friendly and professional but the printers in branch were t working and the account opening process took much longer than anticipated Reviewed on: 16th April 2025

Review of Darlington Building Society

5
Good local Building Society. High Street Branches with helpful staff Reviewed on: 16th April 2025

Providing an excellent service to the local community.

5
Providing an excellent service to the local community. Competitive rates and friendly helpful staff at Guisborough Reviewed on: 16th April 2025

Cash ISA

4
Opened cash ISA recently with Darlington, and the online banking portal is easy to use. An app would be nice in future - but I guess not totally necessary given the intended frequency of payments in/out of these sorts of accounts. Reviewed on: 16th April 2025

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