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Darlington Building Society: Savings reviews

4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
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Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025

In branch service review

5
Like the personal service and having a branch locally. Friendly and helpful staff. Reviewed on: 6th August 2025

In branch service review

5
Very positive experience. Customer Service was excellent. Reviewed on: 6th August 2025

In branch service review

5
Hollie was very helpful and knowledgeable. Reviewed on: 6th August 2025

In branch service review

5
Friendly, knowledgeable staff. Nothing to improve on. Reviewed on: 6th August 2025

In branch service review

5
Needed to open an ISA for cousin as have power of attoney. All carried out as we wanted. Reviewed on: 5th August 2025

In branch service review

5
great service excellent customer service skills. Reviewed on: 5th August 2025

In branch service review

5
Really good service by Tom. Would highly recommend, very knowledgeable. Reviewed on: 5th August 2025

In branch service review

5
Great to have face to face personal attention. All queries answered. Reviewed on: 5th August 2025

In branch service review

4
Everything is OK, very hepful staff. Reviewed on: 4th August 2025

In branch service review

5
Would like a book for account (bond). Reviewed on: 2nd August 2025

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