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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025
Alan g's avatar
Alan g

In branch service review

5
Lovely staff, always welcoming, products were explained very well. Reviewed on: 31st July 2025

In branch service review

5
Very pleasant experience, and friendly. Reviewed on: 31st July 2025

In branch service review

5
Listened to what we needed, and explained everything very well. Reviewed on: 31st July 2025

In branch service review

4
Staff always polite and efficient. Reviewed on: 31st July 2025

In branch service review

5
Experience was good, very helpful and explained everything thoroughly. Reviewed on: 31st July 2025

In branch service review

5
Friendly atmosphere, good informal advice with no pressure to buy products. Community led service for area with focus on people. Only one negative, could there be a late night opening until 4pm as difficult to get to in new hours, having to go to other areas which is not so good. Reviewed on: 31st July 2025

In branch service review

5
Update of app would be helpful, i.e. faster and easier access. Reviewed on: 31st July 2025

In branch service review

4
Would prefer paper forms to reinvest rather than online or branch due to age. Savings Direct could not give instructions either. Happy with branch just difficult to get to. Reviewed on: 31st July 2025

In branch service review

5
Good advice and options on ISA accounts. Reviewed on: 31st July 2025

In branch service review

5
Our experience at the Darlington is always good and the girls are fab. Reviewed on: 31st July 2025

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