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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Opened up a cash ISA. Charley was very informative and reassuring. Outstanding customer service. Well done!!. Reviewed on: 31st July 2025

In branch service review

5
Excellent service, friendly and knowledgeable. Reviewed on: 30th July 2025

In branch service review

5
Very efficient and competent service. Lovely, informative staff. Reviewed on: 30th July 2025

In branch service review

5
It's handy because it's in town and I like the passbooks. Reviewed on: 30th July 2025

In branch service review

5
Excellent advice and service today. Reviewed on: 30th July 2025

In branch service review

5
The staff are friendly and helpful. Nice office - airy. Reviewed on: 30th July 2025

In branch service review

5
Absoluetly brilliant service and knowledgeable and friendly. So easy to book appt and call. Reviewed on: 30th July 2025

In branch service review

5
Nothing is too much trouble. Happy with the service. Reviewed on: 30th July 2025

In branch service review

5
Have been with Darlington Building Society since 1970 and will continue to stay. Reviewed on: 30th July 2025

In branch service review

5
Very good and very helpful with opening my new account. Reviewed on: 30th July 2025

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