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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12411)

Review of the Darlington Building Society, Savings:

Easy to access and interest rate good for 2 yr...

5
Easy to access and interest rate good for 2 yr Reviewed on: 16th April 2025
Alan g's avatar
Alan g

In branch service review

5
Very informative, everything was explained very well. Reviewed on: 24th July 2025

In branch service review

4
Would like fixed rate product to automatically rollover to another fixed rate product and add new products to letter. Interest rates could be better. Would like to speak to branch rather than central. Reviewed on: 24th July 2025

In branch service review

5
Thomas was very helpful, pleasant and well presented and very understanding of our needs. Reviewed on: 23rd July 2025

In branch service review

5
Very informative, friendly and efficient. Reviewed on: 23rd July 2025

In branch service review

5
Lovely customer service. Happy friendly staff. Reviewed on: 23rd July 2025

Customer service from Simon

5
Spoke to Simon regarding an account that was maturing. Exceptional customer service. Best ever over the phone, very knowledgeable, respectful and helpful thank you Reviewed on: 22nd July 2025
Karen and David's avatar
Karen and David

In branch service review

5
Local branch where I can speak to people face-to-face. Reviewed on: 22nd July 2025

In branch service review

5
Local and friendly - face-to-face!. Reviewed on: 22nd July 2025

In branch service review

5
Very helpful. Answered all my questions. Reviewed on: 22nd July 2025

In branch service review

5
Excellent experience, very informative. Reviewed on: 22nd July 2025

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