Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,339 reviews, last reviewed 16th Feb 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal service offered as soon as We arrived. Personal service offered as soon as We arrived. Offer of a cuppa Reviewed on: 16th February 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews See your review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12339)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very quick and efficient. Products explained and easy to understand. Reviewed on: 30th December 2025

In branch service review

5
The service I have received from DBS is excellent - no improvement needed. Reviewed on: 30th December 2025

In branch service review

5
Local, personal service and convenient. Reviewed on: 30th December 2025

In branch service review

5
Very pleasantly dealt with and explained by TJ. Reviewed on: 30th December 2025

In branch service review

5
Friendly, approachable, convenient and provides the services that fit my needs. Opening times suit my needs. Reviewed on: 30th December 2025

In branch service review

5
Feels like a family business - nice and friendly. Reviewed on: 30th December 2025

In branch service review

5
I was provided with good, solid advice. Reviewed on: 30th December 2025

In branch service review

5
The good service and face-to-face is great. Reviewed on: 30th December 2025

In branch service review

5
All the staff were extremely friendly, professional and helpful from the initial phone call, to appointment and completion of the account application. Dylan who took the appointment was particularly welcoming and knowledgeable. He made the process a very pleasant experience. Reviewed on: 30th December 2025

In branch service review

5
I always receive top class service!. Reviewed on: 30th December 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill