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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,412 reviews, last reviewed 11th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly professional service always there when I ne... Friendly professional service always there when I need them Reviewed on: 11th March 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12412)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Very good service but could give a better rate of interest on the new account I opened. Reviewed on: 18th July 2025

In branch service review

5
Appointment arranged promptly. Conducted efficiently and in time. Reviewed on: 18th July 2025

In branch service review

4
Megan was very pleasant and helping while opening new account and closing old ones. Gave us all the information needed. Reviewed on: 18th July 2025

In branch service review

5
Patience and understanding are in plentiful supply in branch. Reviewed on: 18th July 2025

In branch service review

5
I like having a branch to meet in person to resolve issues etc. Reviewed on: 18th July 2025

In branch service review

5
Meeting with Nicole was extremely helpful and fully reflects the DBS ethos. Reviewed on: 18th July 2025

In branch service review

5
A local branch on the high street. I like to do business in person and all the staff I've dealt with in-branch are helpful and efficient - also friendly and likeable. Reviewed on: 18th July 2025

In branch service review

5
Very helpful, friendly staff. Sorted what I needed doing. Reviewed on: 18th July 2025

In branch service review

5
Always a friendly and helpful service. Reviewed on: 15th July 2025

In branch service review

5
Easy to make appointment, seen on time, helpful and knowledgeable staff. Reviewed on: 15th July 2025

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