Smart Money People Logo

Darlington Building Society: Savings reviews

4.91
Based on 12,412 reviews, last reviewed 11th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly professional service always there when I ne... Friendly professional service always there when I need them Reviewed on: 11th March 2026
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12412)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
I like the service you offer in a friendly way. Reviewed on: 15th July 2025

In branch service review

5
Very efficient service. Pleased with the outcome. Reviewed on: 14th July 2025

In branch service review

5
Excellent service - lovely pleasant, friendly advisor. Reviewed on: 14th July 2025

In branch service review

5
Fab customer service. Highly recommend. Reviewed on: 14th July 2025

In branch service review

5
Always very elpful - everything explained thoroughly - polite and cheerful staff. Feel like our savings are safe and in good hands. Reviewed on: 14th July 2025

In branch service review

5
Concise and straightforward information. Reviewed on: 14th July 2025

In branch service review

5
Exemplary service, clear explanations about all available accounts, appointment was not rushed and I am grateful for the advice and help. Reviewed on: 14th July 2025

In branch service review

5
Been with Darlington nearly 30 years and it has always been a good experience whenever I visit. Reviewed on: 14th July 2025

In branch service review

5
OK, very good, entertaining and informative. Reviewed on: 12th July 2025

In branch service review

5
Keep doing what you're doing - Charley was great. Reviewed on: 12th July 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products