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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,339 reviews, last reviewed 16th Feb 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal service offered as soon as We arrived. Personal service offered as soon as We arrived. Offer of a cuppa Reviewed on: 16th February 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12339)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
It is a lovely, friendly branch and very helpful. Reviewed on: 30th December 2025

In branch service review

5
Clear advice and friendly environment. Reviewed on: 30th December 2025

In branch service review

5
Friendly, informative and efficient. Reviewed on: 30th December 2025

In branch service review

5
Personal care and friendliness. You are still on the street, not just online or miles away!. Reviewed on: 30th December 2025

In branch service review

5
Happy there is a branch on the high street and it is staying. Reviewed on: 30th December 2025

In branch service review

4
Would be good to be able to save higher amounts in Darley saver Children's accounts. Good customer service and pleased to have a local branch. Reviewed on: 30th December 2025

In branch service review

5
The staff are extremely helpful and friendly, nothing to much trouble. Reviewed on: 29th December 2025

In branch service review

5
A complicated process was made very easy. Served quickly by all members of staff. Excellent customer service! Attentive and answered all of our questions and ensured we were fully happy. Reviewed on: 29th December 2025

In branch service review

5
Very easy to deal with secure and I felt my issue was dealt with professionally and without hassle. Reviewed on: 24th December 2025

In branch service review

5
Friendly, helpful and very professional advice. A great service all round!. Reviewed on: 22nd December 2025

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