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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,413 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Support Local It’s good to support local and the area where you live. Use it or lose it. Otherwise to get financial advice will be on the end of the phone instead ... Read more Reviewed on: 13th March 2026
Gill H's avatar
Gill H

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12413)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
No improvement except higher interest rates! Staff are all so lovely!. Reviewed on: 19th June 2025

In branch service review

5
I've been a customer of DBS for a lot of years now and I've never had anything but positive experiences. The staff are always friendly and knowledgeable. Reviewed on: 19th June 2025

In branch service review

5
Stevie was very helpful, knowledgeable and polite. She is a credit to your company. Reviewed on: 19th June 2025

In branch service review

5
The only improvement I consider is to make sure customers are told before attending appointment s to invest to bring their passport etc for identification. (even if you already have an account). Reviewed on: 19th June 2025

In branch service review

5
Nicola was friendly and polite. Did exactly what I wanted without hassle. Reviewed on: 19th June 2025

In branch service review

5
I like it because it is local, staff are friendly. Reviewed on: 19th June 2025

In branch service review

4
Very friendly and helpful staff. Mandatory video didn't work very well so not sure if its mandatory. Reviewed on: 19th June 2025

In branch service review

5
Excellent information and customer service. Reviewed on: 19th June 2025

In branch service review

5
Love the service and always friendly and helpful staff. Reviewed on: 19th June 2025

In branch service review

5
Professional, understanding, caring. Reviewed on: 19th June 2025

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