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Darlington Building Society: Savings reviews

4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

In branch service review

5
Everything necessary carried out efficiently. Reviewed on: 9th June 2025

In branch service review

5
Friendly, helpful service. Open on Saturday. Reviewed on: 9th June 2025

In branch service review

5
Local, Friendly efficient staff supporting local business. Reviewed on: 9th June 2025

In branch service review

5
Very happy with everything, lovely staff. Reviewed on: 9th June 2025

In branch service review

5
Excellent service from TJ the agent. Reviewed on: 9th June 2025

In branch service review

5
Have being able to have face to face contact. Reviewed on: 9th June 2025

In branch service review

5
The security test should be quicker. The person who dealt with me was very good. Reviewed on: 9th June 2025

In branch service review

5
Friendly staff well informed about products provided information I required thank you. Reviewed on: 9th June 2025

In branch service review

5
Met by Joanne a very polite and informative person. She explained fully and in-depth the information and process of the accounts. Reviewed on: 9th June 2025

In branch service review

5
Like that I can talk to someone face to face and all in my home town. Reviewed on: 9th June 2025

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