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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

3
I would like to have longer opening hours. More options for changing accounts at the counter. Reviewed on: 30th May 2025

In branch service review

5
Kieran was extremely helpful and a great asset to the DBS. He explained all aspects clearly to me. Reviewed on: 30th May 2025

In branch service review

5
Straight forward interview booking process, prompt meeting, with friendly, knowledgeable member of staff, supportive approach to account selections. Reviewed on: 30th May 2025

In branch service review

5
Open at 9am, be able to put paperwork in place to move money into bonds etc. Reviewed on: 30th May 2025

In branch service review

5
Firstly efficient, very helpful - branch on high street prefer in person. Reviewed on: 30th May 2025

In branch service review

5
Would be helpful if I could call my branch directly not the HQ office. Reviewed on: 30th May 2025

In branch service review

5
Friendly service - knowledgeable. Reviewed on: 30th May 2025

In branch service review

5
Very friendly staff, I would like to see longer opening hours, late opening at least 1 night a week (until 6pm). Reviewed on: 30th May 2025

In branch service review

5
Face to face appointment, Friendly, Good information. Reviewed on: 30th May 2025

In branch service review

5
I think your staff are lovely this time and last. An excellent rate. Reviewed on: 30th May 2025

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