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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Local service, interest rates competitive and not forcing the elderly "online". Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service. Very good giggle. Lovely lady. Reviewed on: 14th May 2025

In branch service review

5
Easy to make a face to face appointment staff always friendly, pleasant and knowledgeable. Reviewed on: 14th May 2025

In branch service review

5
Its been a very enjoyable experience with Megan so helpful and understanding with my accounts. What an asset you have in here. Not forgetting Kath who made me a coffee. Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service by Tom, good interaction for both business and personal conversations, getting to know your customer and dealing with all your needs. Very helpful and pleasant plus politeness, good ambassador for your company. Reviewed on: 14th May 2025

In branch service review

5
Helpful and pleasant staff, Always friendly. Reviewed on: 14th May 2025

In branch service review

5
Nothing, very easy to invest money. Reviewed on: 14th May 2025

Im not the easiest but the staff are brill

3
I'm someone who otherthinks and becomes very easily agitated, it took a little while but managed in the end thanks to the amazing staff who stayed patient with me Reviewed on: 13th May 2025
Katrina G's avatar
Katrina G

In branch service review

5
Very pleased to hear about local chartable work. A real plus for me. Reviewed on: 13th May 2025

In branch service review

5
Friendly, knowledgeable staff, helpful and personable. Reviewed on: 13th May 2025

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