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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12414 reviews)

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4.91

Based on 12,414 reviews, last reviewed 13th Mar 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

The service is excellent and staff very helpful

The service is excellent and staff very helpful Reviewed on: 17th April 2025

I have saved with darlington building society since...

I have saved with darlington building society since I was a school leaver and starting my first job as an office junior. One of the solicitors told me to always go to a building society as a bank could always crash Reviewed on: 17th April 2025

Customer service

Staff very friendly and helpful, always advise about changes Reviewed on: 17th April 2025

did the necessary ok.

did the necessary ok. if they didn't I would have complained. so how the FFFF am I supposed to invent a load of waffle to say anything else Reviewed on: 17th April 2025

Savings made easy

I like the different saving products and the easy of opening then both in Branch and Online and the easy that I can then make deposit Reviewed on: 17th April 2025

Always very helpful and easy to sort stuff out.

Always very helpful and easy to sort stuff out. Reviewed on: 17th April 2025

Good saving rates

Great and friendly staff good saving rates Reviewed on: 17th April 2025

Polite online support staff

The staff in the online support centre are polite and patient. The website is clear with information about other accounts. Reviewed on: 17th April 2025

Always pleasant and helpful.

Always pleasant and helpful. A pleasure to go to the branch. Reviewed on: 17th April 2025

Always helpful

Whenever I have needed to contact Darlington Building Society or visit my local branch, the staff have been very helpful. Being able to access my account online and move money is invaluable. Reviewed on: 17th April 2025

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