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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12462 reviews)

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4.90

Based on 12,462 reviews, last reviewed 2nd May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

Customer service

Staff very friendly and helpful, always advise about changes Reviewed on: 17th April 2025

did the necessary ok.

did the necessary ok. if they didn't I would have complained. so how the FFFF am I supposed to invent a load of waffle to say anything else Reviewed on: 17th April 2025

Savings made easy

I like the different saving products and the easy of opening then both in Branch and Online and the easy that I can then make deposit Reviewed on: 17th April 2025

Always very helpful and easy to sort stuff out.

Always very helpful and easy to sort stuff out. Reviewed on: 17th April 2025

Good saving rates

Great and friendly staff good saving rates Reviewed on: 17th April 2025

Polite online support staff

The staff in the online support centre are polite and patient. The website is clear with information about other accounts. Reviewed on: 17th April 2025

Always pleasant and helpful.

Always pleasant and helpful. A pleasure to go to the branch. Reviewed on: 17th April 2025

Always helpful

Whenever I have needed to contact Darlington Building Society or visit my local branch, the staff have been very helpful. Being able to access my account online and move money is invaluable. Reviewed on: 17th April 2025

Friendly and efficient staff.

Friendly and efficient staff. Excellent products. Staff always go out of their way to help you in a pleasant and knowledgeable manner. Always a pleasure to do business in a relaxing atmosphere. Reviewed on: 17th April 2025

Barnard Castle Branch Staff always pleasant and help...

Barnard Castle Branch Staff always pleasant and helpful. Volunteer information that may be of interest to me. Reviewed on: 17th April 2025

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