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Darlington Building Society: Savings reviews

4.87
Based on 12,491 reviews, last reviewed 4th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Appointment started on time and was carried out effi... Appointment started on time and was carried out efficiently and pleasantly. We knew what we wanted to do and this was duly carried out. We were se... Read more Reviewed on: 4th July 2026
DORIS G's avatar
DORIS G

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12492)

Simply brilliant

5
I have been with the Darlington for over 30 years. They have been there for me during many happy times, the birth of my twin boys and sad times, my divorce. At every stage I have been given financial guidance and information together with personal support with my savings and mortgage. They are such a lovely team. Thank you. Reviewed on: 21st April 2025

Fixed rate ISA

5
Opened a Fixed rate ISA online. The rate offered was very competitive and process was easy. I was kept informed of progress by email. Reviewed on: 20th April 2025

Helpful, friendly staff in the Stockton branch.

5
Helpful, friendly staff in the Stockton branch. Reviewed on: 19th April 2025

Have a good range of products to choose from and the...

5
Have a good range of products to choose from and the staff are friendly. Reviewed on: 18th April 2025

I have always found customer service friendly, profe...

5
I have always found customer service friendly, professional and efficient at DBS. The accounts I have bear good interest and I especially like the local community involvement that DBS partake in. Reviewed on: 18th April 2025

Always professional service and friendly helpful staff

5
Always professional service and friendly helpful staff Reviewed on: 18th April 2025

Northallerton branch very accommodating for easy acc...

5
Northallerton branch very accommodating for easy access for anyone disabled. Staff always helpful and friendly, advice given on various saving’s accounts and details for children’s saving accounts Reviewed on: 18th April 2025

Darlington Building Society provides competitive rat...

4
Darlington Building Society provides competitive rates and terms and conditions are clear. Reviewed on: 18th April 2025

Adding to ISA

5
Adding to my ISA Good service ability to complete at the counter Certificate ready to pick up pin 20 minutes Reviewed on: 18th April 2025

Great & awesome building society.

5
This is a great & awesome building society. The services and customer relationship is excellent. They amaze me. Reviewed on: 18th April 2025

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