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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.9 (12462 reviews)

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4.90

Based on 12,462 reviews, last reviewed 2nd May 2026

62% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

Opened a ISA online Simple’s process

Opened a ISA online Simple’s process Reviewed on: 17th April 2025

All round good egg..

Good competitive rates, excellent customer service friendly reception areas. Community centred, user friendly Reviewed on: 17th April 2025

Only a phone call away

Only a phone call away Darlkngton staff are helpful , provide advice in an efficient & polite manner Reviewed on: 17th April 2025

Easy to open regular saver.

Easy to open regular saver. Quick to set up. Reviewed on: 17th April 2025

Restricting branch opening times is never a good thing.

Restricting branch opening times is never a good thing. For the working people of Yarm, Eaglescliffe and Ingleby Barwick, closing the Yarm branch on a Saturday makes access to your accounts impossible. So frustrating! Reviewed on: 17th April 2025

always receive a great service from darlo

always receive a great service from darlo Reviewed on: 17th April 2025

Helpful staff at an emotional time

After loosing my Mum I went to DBS to process her accounts. They were very helpful both at the initial meeting and explaining the process and also at the point where we had received probate and helped us move the r money from the old accounts Reviewed on: 17th April 2025

Friendly and knowledgeable staff

Friendly and knowledgeable staff Reviewed on: 17th April 2025

Excellent staff always willing to help very friendly

Excellent staff always willing to help very friendly Reviewed on: 17th April 2025

Good services for many years

Held Special Occasion savings accounts for many years as well as Bonds and ISAs - always competitive and good service. Staff in branches at Northallerton and Bishop Auckland are always helpful and friendly. Reviewed on: 16th April 2025

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