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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.87 (12493 reviews)

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4.87

Based on 12,493 reviews, last reviewed 6th Jul 2026

80% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Bishop Auckland branch are amazing. Lynn and Jas were so welcoming in branch they made the whole experience easy and explained everything to me and my father in detail. It’s lovely to se... Read more Reviewed on: 6th July 2026

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Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12493)

I have saved with darlington building society since...

I have saved with darlington building society since I was a school leaver and starting my first job as an office junior. One of the solicitors told me to always go to a building society as a bank could always crash Reviewed on: 17th April 2025

Customer service

Staff very friendly and helpful, always advise about changes Reviewed on: 17th April 2025

did the necessary ok.

did the necessary ok. if they didn't I would have complained. so how the FFFF am I supposed to invent a load of waffle to say anything else Reviewed on: 17th April 2025

Savings made easy

I like the different saving products and the easy of opening then both in Branch and Online and the easy that I can then make deposit Reviewed on: 17th April 2025

Always very helpful and easy to sort stuff out.

Always very helpful and easy to sort stuff out. Reviewed on: 17th April 2025

Good saving rates

Great and friendly staff good saving rates Reviewed on: 17th April 2025

Polite online support staff

The staff in the online support centre are polite and patient. The website is clear with information about other accounts. Reviewed on: 17th April 2025

Always pleasant and helpful.

Always pleasant and helpful. A pleasure to go to the branch. Reviewed on: 17th April 2025

Always helpful

Whenever I have needed to contact Darlington Building Society or visit my local branch, the staff have been very helpful. Being able to access my account online and move money is invaluable. Reviewed on: 17th April 2025

Friendly and efficient staff.

Friendly and efficient staff. Excellent products. Staff always go out of their way to help you in a pleasant and knowledgeable manner. Always a pleasure to do business in a relaxing atmosphere. Reviewed on: 17th April 2025

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