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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12414 reviews)

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4.91

Based on 12,414 reviews, last reviewed 13th Mar 2026

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

New savings account

Recently opened a savings account online, very smooth process to open and access my account. Reviewed on: 16th April 2025

The branch i use is excellent.

The branch i use is excellent. The staff are very friendly and extremely knowledgeable about all the services/accounts on offer. I find it to be a very pleasant experience when I need to visit the branch. It's a lot better than having to do business on line. Reviewed on: 16th April 2025

Always very friendly service and informative.

Always very friendly service and informative. Reviewed on: 16th April 2025

Easy to open ISA with best market rate

Easy to open ISA with best market rate Reviewed on: 16th April 2025

Friendly and knowledgeable statf

Friendly and knowledgeable in branch Reviewed on: 16th April 2025

Good savings products but customer service excellent...

Good savings products but customer service excellent through to one person who can help you with everything Reviewed on: 16th April 2025

Great Service

Staff are always very friendly and nothing is a bother. Great service Reviewed on: 16th April 2025

A helpful and friendly organisayion

Staff extremely helpful at both the local branch and on the internet helpline. Compared to many banks The Darlington BS gives the impression of an organisation that deems it a privilege to handle your finances. Reviewed on: 16th April 2025

Outstanding savings advice.

I was given outstanding advice and guidance with online access to my account. Your employee understood exactly what my needs were and I have been grateful ever since. Next time I am going to be guided through the next stage. Reviewed on: 16th April 2025

Lovely staff always willing to help .

Lovely staff always willing to help . Good advice . Reviewed on: 16th April 2025

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