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Darlington Building Society: Savings reviews

4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12414)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

Each time we’ve needed support the staff in the Dar...

5
Each time we’ve needed support the staff in the Darlington branch have been both effective and efficient; nothing troubles them. Reviewed on: 16th April 2025

Interest Rates

4
Haven't used Darlington Building Society in a long while due to their poor interest rates. Reviewed on: 16th April 2025

Easy to open ISA account, good rates

5
Easy to open ISA account with competitive interest rate. Good communication and easy to fund account with debit card payment. Reviewed on: 16th April 2025

Staff were very friendly and professional but the pr...

4
Staff were very friendly and professional but the printers in branch were t working and the account opening process took much longer than anticipated Reviewed on: 16th April 2025

Review of Darlington Building Society

5
Good local Building Society. High Street Branches with helpful staff Reviewed on: 16th April 2025

Providing an excellent service to the local community.

5
Providing an excellent service to the local community. Competitive rates and friendly helpful staff at Guisborough Reviewed on: 16th April 2025

Cash ISA

4
Opened cash ISA recently with Darlington, and the online banking portal is easy to use. An app would be nice in future - but I guess not totally necessary given the intended frequency of payments in/out of these sorts of accounts. Reviewed on: 16th April 2025

Always very helpful and friendly

5
Always very helpful and friendly in the yarm branch its a pleasure to go in there Reviewed on: 16th April 2025

Staff are always very helpful.

5
Staff are always very helpful. They provide answers to queries promptly. Reviewed on: 16th April 2025

Recommended

5
Opening an account is a clear, straightforward process, with excellent communication throughout. Reviewed on: 16th April 2025

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