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Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (12340 reviews)

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4.91

Based on 12,340 reviews, last reviewed 18th Feb 2026

61% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Customer was very happy with service and is pleased... Customer was very happy with service and is pleased with how local the branch is Reviewed on: 18th February 2026

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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025

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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12340)

Review of the Darlington Building Society, Savings:

Helpful and courteous

Whenever I have had dealings with the staff I have found them very helpful. Reviewed on: 30th April 2025

Clare was extremely helpful and efficient today.

Clare was extremely helpful and efficient today. Thank you Reviewed on: 5th February 2026

Lovely friendly staff willing to spend time with us

Lovely friendly staff willing to spend time with us Reviewed on: 5th February 2026

Very pleasant staff give m the time I need

Very pleasant staff give m the time I need Reviewed on: 5th February 2026

Friendly and knowledgeable

Friendly knowledgeable and patient, answered all questions with a smile. Reviewed on: 5th February 2026

Great service over the phone and in store

simon and craig helped me on the phone today with some issues with the website, helped very thoroughly and provided an amazing service. they both went above and beyond. you can always tell darlington care about the customers and the service they give. it’s ashame there isn’t more branches. Reviewed on: 4th February 2026

Friendly personal very helpful I drive a distance to...

Friendly personal very helpful I drive a distance to visit the Yarm team Reviewed on: 3rd February 2026

Great service

Very helpful and friendly staff. Went out of their way to help explain products Reviewed on: 3rd February 2026

I met some very helpful staff who spent time with me...

I met some very helpful staff who spent time with me to arrange my funds into 2 savings accounts. Excellent. Reviewed on: 2nd February 2026

Excellent service always.

Excellent service always. Lovely staff in all branches I’ve visited. Plenty of local branches Reviewed on: 2nd February 2026

Very competitive rates.

Very competitive rates. Easy to set up account on line and kept in touch with any news or changes. Reviewed on: 2nd February 2026

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