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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Excellent service, very professional lady who dealt with us. Thank you. Reviewed on: 9th April 2025

In branch service review

4
I would have liked to have been able to open 2 ISA accounts. Reviewed on: 9th April 2025

Darlington ISA fixed rate fiasco

1
Follow link on website for ISA fixed rate savings and end up on a page with a looping arrow going nowhere Reviewed on: 8th April 2025
RabC's avatar
RabC

Darlington look after their members

5
Darlington go out of their way to look after their members and provide excellent service. They also look out for the local community and their staff. Reviewed on: 8th April 2025
Claire C's avatar
Claire C

The staff are always very considerate, personalised...

5
The staff are always very considerate, personalised & friendly. Reviewed on: 8th April 2025
Paula B's avatar
Paula B

Always friendly and great rates on savings accounts

5
Always friendly and great rates on savings accounts Reviewed on: 8th April 2025
James P's avatar
James P

In branch service review

5
Everything straightforward and pleasant staff. Reviewed on: 8th April 2025

In branch service review

5
Local, friendly , competitive interest rates, easy of access via branch or online. Reviewed on: 8th April 2025

In branch service review

5
Great experience, extremely helpful couldn't fault. Reviewed on: 8th April 2025

In branch service review

5
Would be improved customer service to inform customers if a product changes ISA being withdrawn so they are aware of the 30 days notice to top up invest money. Reviewed on: 8th April 2025

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