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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,347 reviews, last reviewed 23rd Feb 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Nothing is ever too much trouble Nothing is ever too much trouble for the staff at Darlington. I truly feel that I am well taken care of for my savings. Their appointments are thoroug... Read more Reviewed on: 23rd February 2026
Amy M's avatar
Amy M

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12347)

Review of the Darlington Building Society, Savings:

Middlesbrough branch review

5
I have always had a good service - the staff are always obliging and smiling. Reviewed on: 24th January 2017
Anonymous's avatar
Anonymous

In branch service review

5
Very helpful staff handled my transactions efficiently, easily explained all the terms of the account. Reviewed on: 5th December 2025

In branch service review

5
Very friendly and helpful, explained all the needs and information received. Reviewed on: 5th December 2025

In branch service review

5
Excellent knowledge and great customer service. Reviewed on: 5th December 2025

In branch service review

5
Primarily I like the face that there are local branches and also because staff are knowledgeable and friendly. Reviewed on: 5th December 2025

In branch service review

5
Friendly advisor who explained things in an easy and understandable manner. Reviewed on: 5th December 2025

In branch service review

5
Very courteous, Friendly staff - Informative. Reviewed on: 5th December 2025

In branch service review

5
Our service advisor was great, polite and helpful easy to deal with. Lovely guy. Reviewed on: 5th December 2025

In branch service review

5
The branch is very friendly and welcoming. Louise is brilliant and I felt a sense of relief when I knew it was her I'd be seeing. She is so helpful and patient, nothing is a problem for her. Reviewed on: 5th December 2025

In branch service review

5
There are always friendly and have a smile for you!. Reviewed on: 5th December 2025

In branch service review

4
No problems but seems a bit old fashioned. Reviewed on: 5th December 2025

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