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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,415 reviews, last reviewed 17th Mar 2026
63% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent experience Excellent experience being helps by Simon McCabe on 17th March. Reviewed on: 17th March 2026
Phil E's avatar
Phil E

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Savings reviews (12415)

Review of the Darlington Building Society, Savings:

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019
Sooofee's avatar
Sooofee

In branch service review

5
Staff always helpful. Open on a Saturday please. Reviewed on: 29th March 2025

In branch service review

5
Local branch, not many other companies supporting local branches with many closing down. Reviewed on: 29th March 2025

In branch service review

5
Bring back the passbooks. Don't close the Redcar branch - I need face-to-face contact as I have no internet. Reviewed on: 29th March 2025

In branch service review

5
I am very pleased investing and with my investments with the Darlington this time very disappointed I will not get a passbook for my reinvested ISA. Reviewed on: 29th March 2025

In branch service review

5
Like the use of passbooks so that I can keep track of my savings. Not a fan of online accounts. Reviewed on: 29th March 2025

In branch service review

5
The staff are excellent and very helpful. Reviewed on: 29th March 2025

In branch service review

3
Never received email until after bond had matured. Reviewed on: 29th March 2025

In branch service review

5
Everything was fine, very professional and polite. No changes needed. Reviewed on: 29th March 2025

In branch service review

5
Sorted out fast, and very helpful. Reviewed on: 29th March 2025

In branch service review

5
Professional and friendlys staff. Good knowledge of products. Reviewed on: 29th March 2025

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